Help & Support

Find answers, get started, or reach our team. We're here to help you make the most of Institute ERP.

Getting Started

New to Institute ERP? Follow these steps to get your institution up and running.

1

Book a Demo

Schedule a personalised walkthrough with our team. We'll understand your institution's needs and show you the platform in action.

2

Onboarding & Setup

Our team configures your ERP instance — departments, fee structures, academic years, and user roles — so you're ready from day one.

3

Data Migration

Import existing student records, staff data, and fee history from spreadsheets or legacy systems with guided support.

4

Training & Go Live

Staff get hands-on training sessions. Once comfortable, flip the switch and go live with full operational support.

User Guides

Detailed documentation for each module of Institute ERP.

Admissions Module

Learn how to manage enquiries, applications, and student enrolments.

View Guide

Attendance Tracking

Mark, monitor, and report attendance for students and staff.

View Guide

Fee Management

Configure fee structures, collect payments, and track dues.

View Guide

Examination Management

Schedule exams, enter marks, and generate result sheets.

View Guide

Staff Management

Manage profiles, leave requests, timetables, and payroll.

View Guide

Student App

Help students navigate the mobile app for attendance and materials.

View Guide

Frequently Asked Questions

Quick answers to the most common questions about Institute ERP.

What is Institute ERP?

Institute ERP is a unified SaaS platform built by Techlathe IT Solutions LLP for educational institutions. It covers admissions, student information, attendance, fee management, examination management, staff management, communication, reporting, and campus automation — all in one integrated system.

Which types of institutions can use Institute ERP?

Institute ERP is designed for schools, colleges, coaching classes, and training institutes across India. The platform scales from small coaching centres with a handful of students to large colleges with multiple departments.

Is there a mobile app for students?

Yes. "The Student Ecosystem" companion app is available on Google Play. Students and parents can track attendance, access academic materials, receive notifications, and message staff directly from their mobile device.

Do I need to install anything on-premise?

No. Institute ERP is fully cloud-based. Access the admin panel from any modern web browser and the student app from any Android device. There is no server or hardware installation required at your institution.

How is my institution's data secured?

Institute ERP uses role-based access control (RBAC), ensuring administrators, teachers, and students only access data relevant to their role. All data is transmitted over encrypted connections and stored securely in the cloud with regular backups.

How long does onboarding take?

Typical onboarding takes 1–2 weeks depending on institution size and data complexity. This includes platform configuration, data migration from existing systems, and staff training sessions. Our team handles the heavy lifting.

What are the pricing plans?

Pricing is custom-based on institution size, number of students, and modules required. Book a demo to discuss your specific needs and receive a tailored quote — there's no one-size-fits-all pricing.

Can I import data from spreadsheets or another system?

Yes. During onboarding, our team assists with data migration from Excel/CSV files or legacy software. Student records, staff information, fee history, and academic data can all be imported into Institute ERP.

Contact Support

Can't find what you're looking for? Our support team is ready to help.

Email Support

Send us a detailed message and we'll respond within 24 hours on business days.

info.hr@techlathe.com

Phone Support

Speak directly with our team for urgent issues or quick clarifications.

+91 80873 23039

LinkedIn

Connect with us for updates, tips, and community discussions.

Follow on LinkedIn

Looking for a product demo instead?

Book a Demo